Policies
Plain-English policies.
How we handle your information, your service, your shop orders and your texts. If anything here is unclear, call us at (903) 424-1607.
Privacy Policy
What information we collect on our website, app, shop and jobs, how we use it, who helps us run things, and how to ask us to see or delete your information.
Read →Terms of Service
The rules for using our website and app, and the basics of how our quotes, scheduling, job sites, payments and property care work.
Read →Cancellations & Rescheduling
How to move or cancel a visit, your 3-day right to cancel when you buy at your door, and how recurring service plans work.
Read →Shop Terms & Shipping
How ordering, payment, local pickup and shipping work in the B&H online shop, plus safety notes for cleaning chemicals.
Read →Returns & Refunds
How to return or exchange shop items, what can't be returned, damaged or wrong items, and how refunds are paid.
Read →Text Message Terms
What texts we send, how often, and how to stop them. Your mobile number is never sold or shared for anyone else's marketing.
Read →AI, Photos & Reviews
How we use AI tools, how we use photos of our work and your property, and our promise that our reviews and before & afters are real.
Read →Accessibility
Our commitment to making our website, shop and client portal usable by everyone, and how to get help.
Read →